Business Development Manager – Software & Services – Unified Comms
Our client is a leading specialist distributor in cloud communications, unified communications, and software & services, partnering with top-tier vendors to deliver innovative, market‑leading solutions across Contact Centre, Zoom, Microsoft Teams, and wider UC platforms. With a strong reputation for collaboration, commercial insight, and partner enablement, they continue to drive significant growth across cloud, SaaS, and service‑based portfolios. Backed by deep market expertise and a progressive, people‑centric culture, the business empowers its teams to take ownership, innovate, and make a real commercial impact.
The Role
With ambitious growth plans underway, they are now seeking an experienced, commercially driven Business Development Manager to accelerate the expansion of their Software & Services portfolio. This is a high‑impact role focused on new partner acquisition, developing strategic relationships, and delivering strong revenue and margin performance across cloud, SaaS, and service‑based solutions.
Key Responsibilities
- Sales Growth — Deliver revenue and margin targets across Software and Professional Services.
- Partner Acquisition — Identify, prospect, and onboard new partners into the portfolio.
- Account Management — Manage and grow a portfolio of partners, driving retention and expansion.
- Vendor Collaboration — Work closely with vendors to execute campaigns, promotions, and enablement programmes.
- Commercial Reporting — Maintain accurate forecasting, CRM updates, and commercial documentation.
- Cross‑functional Coordination — Collaborate with internal teams to ensure a seamless customer experience.
Skills & Attributes
- Strong commercial awareness and strategic mindset
- Excellent communication and relationship‑building skills
- Proactive, self‑motivated, and results‑driven, confident negotiator with a solutions‑focused approach
- Highly organised with strong planning and reporting capability, able to work independently and collaboratively
Experience & Qualifications
- Proven experience in business development, channel sales, or account management
- Background in software, SaaS, cloud communications, or unified communications
- Demonstrable success in achieving revenue and margin targets
- Skilled in pipeline management, negotiation, and closing complex opportunities
- Proficient with CRM systems (e.g., Salesforce, NetSuite) and Microsoft Office
About You
Our client is committed to fostering an inclusive and diverse workplace. You will bring:
- Respect for diversity and inclusive working practices. Cultural awareness and sensitivity
- Strong collaboration and communication skills. Flexibility, adaptability, and a willingness to learn
- Empathy and emotional intelligence. Inclusive leadership qualities
- Commitment to continuous learning and development
If you have a strong commercial mindset, proven experience in partner‑led sales, and a passion for driving growth within the software and services sector, we encourage you to apply.
Why Join?
- High‑impact role with real autonomy. Opportunity to shape and scale a fast‑growing portfolio. Strong vendor partnerships and market presence
- Supportive, collaborative culture. Commitment to diversity, inclusion, and continuous learning. A business that values ownership, accountability, and innovation
