Complete the quick survey and start the journey to focus on gaining a competitive advantage through your people.
Call us on (+44) 01284 700647


Why not...
Position Details
Apply for Position

    IT Support Specialist


    Our client is a market leader in the development and supply of advanced industrial weigh labelling equipment into the worlds food processing industries.

    They produce weigh price labelling equipment for a wide range of food processing environments; from the red meat sector to poultry, fish, vegetables, dairy, bakeries and ready meals, including many different classifications of world industry from leading industrial corporations to small local retail supply outlets.

    They have been at the forefront of weigh price labelling technology for many years. Their products are used by many of the world’s leading global food processing and distribution companies.


    Due to exciting growth globally, they are now seeking an IT Specialist who will be responsible for maintenance of IT infrastructure, onsite IT support for employees, delivery of key IT projects and introduction of best practise across IT processes.


    Reporting to the Head of Finance you will be responsible for the following


    • Formulation of IT Strategy including best practice, asset management and improvement of software estate.
    • Ownership of IT Transformation / IT Change projects.
    • Internal support of IT Hardware, Software (remote and floorwalking) and Wi-Fi networks.
    • Troubleshooting LAN connectivity.
    • Monitoring and resolving issues on Windows and Linux Servers.
    • Mobile Device Management and troubleshooting, specifically IOS.
    • Support of bespoke software including Microsoft Dynamics NAV software and Microsoft SQL.
    • Install, upgrade, support and troubleshoot applications.
    • Management of internal domain administration.
    • System resilience and network security, including anti-virus, malware and firewall protection.


    About you

    Qualifications & Skills Requirements


    • Experienced in providing IT support for both hardware and software infrastructure.
    • Ability to identify the importance of IT infrastructure to the commercial and strategic objectives of the company.
    • Strong analytical, planning and organisational skills.
    • Self-starter with ability to work independently and react quickly to changing priorities.
    • Experience working with MS Dynamics NAV.
    • Ability to identify and implement best practise across the IT infrastructure.


    This role is office Based. Using computer equipment. Occasional driving within the UK.


    Company Description


    As a Global Organisation with a turnover of £622 million worldwide, and around 3600 employees, they are now moving into a new phase of their growth within the UK.


    They have an exciting investment programme to grow, building on the success of their industrial business, they are now moving forward to take their exciting products into the retail, hospitality and logistics sectors and expanding their presence in the UK market.  Their team are based on their site near Cambridge.


    We are looking for ambitious people to join them.  If you want to be a key player in their future success and believe you have the drive and skills to join their dynamic team at this exciting time of growth then please get in touch?





    Hendronpearce Limited, 24 Northgate Street, Bury St Edmunds, Suffolk IP33 1HY
    Company Registered in England No. 08825673